Is there a convenience store nearby?

About reservation

About accommodation agreement: Click here for the terms and conditions of accommodation.
Fees, availability, and contact information for group reservations: Reservation Center 03-5539-2597 (8:00-22:00)
Please contact me.
About change of reservation, reservation contents over telephone: Reservation Center 03-5539-2597 (8:00-22:00)
Please call the hotel representative for information on the day. 0287-76-1122
What is included in all-inclusive?: The accommodation fee includes dinner, breakfast, drinks and snacks in the lounge, hot springs, large baths and activities.
Click here for more information.
Is it possible to increase the check-in time?: Depending on the situation, we accept it for a fee. (Inquiries required in advance)
Is it possible to extend the checkout time?: It is possible for a fee only if the room can be extended.
Check-in and check-out time: Check-in 15:00 Check-out 11:00
※It may vary depending on your reservation plan.
Can I use the Kids Corner even before check-in time?: It is open from 7:00 to 21:00, so it can be used during business hours.
Can I stay with my pet?: Please refrain from staying with your pet or entering the hotel.
Do you have any night cleaning?: If you wish to clean up for consecutive nights, please contact the front desk.

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Rooms

What is the difference between Classic Twin, Standard Twin and superior Twin?: Classic twins are unrenovated rooms, Standard Twin rooms have been renovated in 2014, and superior Twin rooms have been renovated in Rebrand in April 2024.
Could you lay a futon in a Japanese-style room or Japanese-Western style room?: It will be a self-service where you can lay your own futon.
Do you have a smoking room?: There are no smoking rooms. Please use the smoking booth on the 1st floor.
What kind of amenities do you have?: Toothbrushes, razors, hair combs, cotton sets, and children's yukata are available at the amenity corner next to the front.
Do you have room clothes or can all be used in room clothes?: We have a yukata as a room suit. You can use all in the museum.
Where's the yukata band?: It is available in the guest room.
Is it possible to adjust the air conditioner?: It will be managed collectively in the building, and only the air volume can be adjusted from the room.
Do you have any steps in your room?: The height varies depending on the guest room type, but there are steps.

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About restaurants and meals

About allergy response: Please check here for information on how to respond to food allergies.
Do you have any allergies?: The buffet restaurant displays information on the use of ingredients for 8 major allergies. (Egg, milk, wheat, buckwheat, peanut, shrimp, crab, walnut)
In addition, since the kitchen handles a variety of ingredients, please note that there is a possibility of a small amount of contamination, including handling at the food factory.
If you have any other questions, please feel free to contact the restaurant staff on the day.
How much is the addition of the buffet?: Dinner Adults ¥9,200, Children ¥7,800, Infants ¥2,000/ Breakfast Adults and Children ¥3,800, Infants ¥2,000
Can I reserve a seat at the buffet venue?: We do not accept reservations for seats. We will guide you in order from the person who arrived.
Do you have lunch?: We don't offer lunch.
Is it Niikura for infant meals?: Preschool children over 3 years old are charged 2,000 yen for breakfast and 2,000 yen for dinner.
Do you have baby food ready?: Several types are available according to the age of the child.
Do you have children's chairs?: Although the number is limited, we will prepare it if you can speak to the staff.
Do you have tableware for children?: It's located near the restaurant's children's menu.
Do you have a vegan menu?: Some dishes use meat, but they are eaten at the customer's discretion.
Do you change the menu for consecutive nights?: The menu will be the same.

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About the large bath

Operating hours of sauna: Open in the afternoon 15:00-23:00
Open from 6:00 to 10:00
Is it possible to take a day trip?: It is possible.
Adults 1,500 yen (including consumption tax), children 1,200 yen (including consumption tax) / Rental bath towel and face towel
Business hours 15:00-21:00
Do you have a replacement for men and women?: No.
Do you have towels in the public bath?: Please bring the towels you have in your room.
Do you have a locker with a key?: It is installed in the dressing room.
If I have tattoos and tattoos, can I use the large public bath?: In principle, bathing in the large public bath for those who have tattoos and tattoos is not allowed.
However, entrance is permitted, provided the tattoo can be concealed by applying two 8cm x 10cm cover stickers,
Can pregnant women use it?: You can use it.
From what age do you have children?: There are no particular restrictions, but we recommend those over 1 year old.
Until what age does a child enter a bath of the opposite sex?: In Tochigi Prefecture, the age limit for mixed bathing for children is up to 6 years old. Children over 7 years of age should refrain from taking a mixed bath.
Do you have a shampoo for children?: Yes, there is.
Do you have a baby bath?: Yes, we're ready.
What is the quality of the hot spring?: Sulphur-calcium and magnesium-sulfate hot spring.

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Other services

Can I use Wi-Fi?: Wi-Fi is available free of charge.
※Accor members can use high-speed communication.
※Member registration is free, so please register by all means.
※You can also enter your email address without registering as a member.
Do you have a courier service?: It is available at the shop on the 1st floor.
Provision of pharmaceuticals: We cannot provide pharmaceuticals to customers at our hotel.
We will guide you to the nearest drugstore. (about 5 minutes by car)
Do you have frozen or refrigerated items?: We do not store frozen or refrigerated items. Please use the refrigerator in the guest room.
Do you have a parking lot with a roof?: No.
Can I park my bike?: It is possible.
Do you have a bicycle parking rack for bicycles?: No.
Do you need studless tires in winter?: We recommend that you use a studless tire from December to March because there is a freeze on the road.
Do you have a vending machine for alcohol?: It is located at the entrance of the game corner on the 1st floor.
Do you have a microwave oven?: It is located in the game corner on the 1st floor.
Do you have an ice machine?: No. Ice is sold at the shop on the 1st floor.
Do you have a coin laundry?: It is located at the entrance of the large public bath on the 1st floor.
Do you have vending machines?: It's located at the entrance of the game corner once.
Do you have an EV charger?: There is 1 car at the entrance of the parking lot and 1 car in the parking lot.
Can I bring drinks and sweets in the lounge to my room?: You are not allowed to bring it to your room. Please enjoy it in the lounge.
Can I keep my baggage?: Please use the dial locker in the 1st floor lobby for luggage storage before arrival and after departure.

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About the surrounding SIGHTSEEING・ACTIVITIES

Is there a convenience store nearby?: It's about 5 minutes by car from the hotel.
Are there any recommended tourist facilities around the hotel?: Located about a 10-minute walk, Rindo Lake Family Ranch offers more than 25 types of attractions as well as interacting with animals.
Is there a ski resort nearby?: "Hunter Mountain Shiobara" is about an hour's drive from the hotel.
Do you have any means of transportation around the area?: Nasu Kogen Sightseeing Tour Bus
https://www.kantobus.co.jp/topics/topics.php?id=1089
Could you tell me the taxis available in the surrounding area?: Kuroiso Sightseeing Taxi 0287-62-1526
Nasu Joint Taxi 0287-62-0001

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