In pursuit of comfort and relaxation, we offer a variety of facilities and services.
Make your stay in Nasu more pleasant and memorable. Your comfort and satisfaction is our top priority.

Facilities in the building

Athletic Kids Park| Grand Mercure Nasu Highlands Resort & Spa

Athletic Kids Park

Kids zone for children aged 2 to 6 (preschoolers). Natural kids park that makes use of the texture of wood. It is an area with rounded corners and a gentle impression that small children can use with peace of mind. You can play all day in the kids zone with a natural texture, such as a natural slide that makes use of the bark and a rest space for tables and chairs where you can sit comfortably with an attendant adult.

Garden pool

Garden pool

Garden pool under the open blue sky that can be used free of charge for guests.
There is also a kids area that is shallow for children, so you can enjoy it with confidence.
Every year, it will be open for a limited time from the second half of July to the end of August.

Operating period
July 19 (Sat) to August 31 (Sun), 2025
From
9:00~12:00 / 13:00~17:00
Prices
Free (All-inclusive)
Remarks

※Business may be canceled depending on weather such as rain and lightning, temperature and water temperature.
※Children who do not have diapers should wear diapers for playing in the water.
※Depending on the congestion situation, we may limit usage time and number of people. Thank you for your understanding.
Shop

Shop

We have a lot of local souvenirs. At the shopping plaza on the first floor of our hotel, children's goods such as diapers are also sold based on customer feedback.

From
9:00~11:00 / 16:30~21:00
Floor
1F
Remarks
※Business hours are subject to change depending on the date.
Game corner

Game corner

Time
15:00~21:00
Floor
1F
Remarks
※Business hours are subject to change depending on the date.

In-house service

Check-in / Check-out

Check-in / Check-out

Time
Check-in / 15:00
Check-out / 11:00
Coin laundry

Coin laundry

It is safe for children and long-term guests!

Time
Open 24 hours
Floor
1F
Prices
Washing machine: 100 yen per time 
Dryer: 100 yen for 30 minutes 
Detergent: It is available for free in the coin laundry.
Wi-Fi Free Connection Service

Wi-Fi Free Connection Service

You can use the free Wi-Fi connection service on the building floor. Please enjoy the comfortable internet according to your needs, such as checking SIGHTSEEING・ACTIVITIES, weather and email.

Water server

Water server

There is a water server on each room floor.
Please use the water pitcher provided in the guest room.

From
24 hours
Floor
5th to 12th floors
※On the 4th floor, a water server is installed in each guest room.
Reservation
CLOSE
Reservation
CHECK IN / CHECK OUT
GUESTS
Adults 2
Children 0
Age of the first child