In pursuit of comfort and relaxation, we offer a variety of facilities and services.
Make your stay in Nasu more comfortable and memorable. Your comfort and satisfaction is our top priority.

In-house facilities

Athletic Kids Park| Grand Mercure Nasu Highlands Resort & Spa

Athletic Kids Park

Kids zone for children aged 2 to 6 years (preschoolers). A natural kids park that takes advantage of the texture of wood. It is an area with rounded corners, which is safe and easy for small children to use with peace of mind. You can play all day in the kids zone with natural texture, such as a natural slide that makes use of the wood skin and a resting space for the accompanying adults to sit comfortably.

Garden pool

Garden pool

A garden pool under the open blue sky that guests can use for free.
There is also a kids area that is shallow for children, so you can enjoy it with confidence.
We usually open for a limited period from the second half of July to the end of August.

Business period
July 19 (Sat) to August 31 (Sun), 2025
From
9:00~12:00 / 13:00~17:00
Prices
Free (All-inclusive)
Remarks

※Business may be canceled due to weather such as rain and lightning, temperature and water temperature.
※Children who do not have diapers should wear diapers for playing in the water.
※Depending on the congestion situation, the usage time and number of people may be limited. Thank you for your understanding.
Shop

Shop

We have a lot of local souvenirs. The shopping plaza on the first floor of the hotel also sells diapers and other children's goods based on the customer's voice.

From
9:00~11:00 / 16:30~21:00
Floor
1F
Remarks
※Business hours are subject to change depending on the date.
Game corner

Game corner

Time
15:00~21:00
Floor
1F
Remarks
※Business hours are subject to change depending on the date.

In-house services

Check-in / Check-out

Check-in / Check-out

Time
Check-in / 15:00
Check-out / 11:00
Coin laundry

Coin laundry

Customers with children and long-term stays are safe!

Time
Open 24 hours
Floor
1F
Prices
Washing machine: 100 yen per time 
Dryer: 100 yen for 30 minutes 
Detergent: We offer free coin laundry.
Free Wi-Fi connection service

Free Wi-Fi connection service

You can use the free Wi-Fi connection service on the building floor. Please enjoy the comfortable internet according to your needs, such as checking SIGHTSEEING・ACTIVITIES, weather, and email.

Water server

Water server

There is a water server on each room floor.
Please use the water pitcher provided in the guest room.

From
24 hours
Floor
5th to 12th floor
※On the 4th floor, there is a water server in each room.
Reservation
CLOSE
Reservation
CHECK IN / CHECK OUT
GUESTS
Adults 2
Children 0
Age of the first child